Why Blackston

We understand that the market in India has underserved and the customers undergo sever pain every single day. Whether it’s a small scale industry or large manufacturer, they undergo deep level of stress as they don’t know…

  • 1
    Will I get timely delivery of the product?
  • 2
    I don’t trust whether I will get the quality as promised
  • 3
    Am I paying right price for the offered product?
  • 4
    Will the vendor provide consistent delivery of product?

With the vision to organize the coal industry, we recognize that proactive approach towards ‘Good Customer Experience’ is as important as quality and transparency for maximum customer satisfaction.

Source Directly from the Mine

Currently, there are local sourcing agents, they import from agents, sub-agents, and sub-sub-agents, resulting into lot of hand being changed before product reaches you.

When you buy ‘Blackston’, you are assured that you are buying direct from Indonesia.

Seal of Trust

Every blackston product is dispatched and delivered with ‘Seal of Trust’ after stringent quality inspection. This is to ensure that the consignment is tamperproof and you are delivered optimum value for your investment.

Transparency & Professionalism

Our focus is building the loyal customer base in India. We are not product and supply driven organization. We are service driven with core focus on customer satisfaction.

Consistent Supply

If we have the stock, you get it without prejudice. Our sales policy is customer focused. We strictly ensure customers are not barred from purchasing our product.

24/7 Port Support

We understand the importance of support especially when your production is at stake. We have deployed 24/7 support team at our ports. If you have placed an order and need support, connect with our support team and we are here to rescue you.

Same Day Dispatch

You have heard it right! We follow same day dispatch policy. If you have placed your order before 12:00 p.m. with payment clearance, we will dispatch your product the very same day. Our team is available between morning 8:00 a.m. to 11:000 p.m. for dispatches.

Professional Approach

We have strong ports and operations team. Our finance team ensures price volatility is absorbed through efficient financial planning and management. Everything geared to provide better customer service.